If you’re in the business of consulting, designing, or managing telecom systems, VOIP platforms, or software-based services, you already know—things don’t always go according to plan. A minor configuration error can snowball into a costly outage. A miscommunication with a client could result in lost revenue on their end. And when the finger gets pointed your way, it’s professional liability insurance that stands between your business and financial disaster.
At Texas Telecom Insurance, we specialize in protecting telecom consultants, VOIP providers, and tech-based service businesses across Houston, TX. If you're offering high-tech expertise, we’re here to protect you from high-stakes claims. Call us today at 281-657-5555 to get started.
Also known as Errors and Omissions (E&O) insurance, this coverage protects you when a client claims your advice, service, or software caused them a financial loss. It’s not about physical damage—that’s general liability. This is about mistakes, delays, miscommunications, and unmet expectations.
When a client claims your oversight caused harm to their business, even if the claim has no merit, you’ll still need legal defense. That’s where professional liability insurance comes in—and it’s essential for anyone offering technical services or advice.
If you’re providing telecom or software-related services in Houston, TX, this coverage is likely a must-have. We commonly insure:
If any of those sound like you, call 281-657-5555 today and let’s talk about protecting your business.
This coverage focuses on financial damage claims—not physical harm. If your service, design, or consultation leads to a loss of revenue, downtime, or legal exposure for your client, you could be held liable. Here's what’s commonly covered:
Software Errors
Coverage for coding mistakes or faulty deployments that cause outages or functionality issues.
Misconfigured Systems
Protects against incorrect network configurations that lead to service failures.
VOIP Downtime
Covers liability for missed calls, dropped connections, or outages affecting business operations.
Missed Deadlines
Helps if you're sued for delivering late and the client claims lost revenue.
Client Miscommunication
Covers misunderstandings that result in financial loss to the client.
Legal Defense
Even if the claim is false, your legal costs are covered up to policy limits.
Here are some real-world examples of claims that professional liability insurance may cover:
| Claim Type | Example | Covered By |
|---|---|---|
| Faulty VOIP Integration | VOIP service causes call drops during a client’s busy season | Professional Liability |
| Missed Software Delivery | SaaS product fails to launch on time and delays client launch | Professional Liability |
| Incorrect Network Design | Client experiences data loss from flawed system architecture | Professional Liability |
| Client Misunderstanding | Client alleges advice led to incorrect implementation | Professional Liability |
| Unintentional Breach of Contract | Client sues for failing to deliver specified service levels | Professional Liability |
Because we understand the tech and telecom space. Texas Telecom Insurance works with consultants and service providers across Houston, TX to create custom insurance packages that match the real risks you face. We offer flexible policies, fast response, and a team that speaks your language. Call 281-657-5555 and let’s make sure you’re covered.
Your clients trust you with critical systems—and sometimes, things go sideways. When they do, professional liability insurance from Texas Telecom Insurance gives you the support and defense you need to keep your business on track. Call us today at 281-657-5555 or start by completing our online quote request form. Let’s make sure your expertise is backed by protection you can trust.